Refund policy

WONDERING ABOUT REFUNDS/EXCHANGES?

Please be sure to read our returns policy before purchasing any of our products.

We DO NOT offer REFUNDS for our products. Only if you receive a piece from us that is faulty or damaged and returned to us unworn, unwashed and in it's original state (Including packaging) will we offer a refund upon inspection. 

THIS MUST BE DONE WITHIN 7 DAYS OF RECEIVING THE PRODUCT.

Due to limited stock, if your purchase does not fit you, we can offer you an exchange permitting we have the stock available. Alternatively, you can send us your return and will be given a store credit valued at the cost of the product (excluding shipping costs). 

You are responsible for any costs associated with your return.  

Please read our specifications per product in order to assist you in your purchase. They are there to help you. 

WONDERING ABOUT DAMAGES AND ISSUES?

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at info.wonderingstudios@gmail.com.